Automotive Service Advisor Assistant – Customer-Focused Scheduling

Sternberg Automotive Group; Louisville (KY); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical and dental insurance

401k Plan

PTO

Life insurance

Short-term disability

Growth opportunities

Employee discounts

Family-owned and operated

Zusammenfassung

Sternberg Automotive Group in Louisville, KY is seeking a Service Advisor Assistant to join our growing team. You will rely on a strong customer service background and solid computer skills to handle scheduling, respond to calls, and write up light maintenance work orders, ensuring smooth daily operations.

You’ll communicate clearly with customers, provide estimates, and help direct inquiries through phone, web, and chat.

Qualifikationen

• Proficiency with Outlook, Excel and Word; dual-screen setup preferred.
• Strong customer service background is essential.
• Excellent verbal and written communication skills.
• Reliable, punctual and eager to improve.
• Clean driving record and valid driver’s license.

Aufgaben

• Schedule service appointments and speak with customers; write up light maintenance work orders.
• Actively listen to customers, answer questions, and direct them appropriately.
• Respond quickly to phone calls, online scheduling, and live chat inquiries.
• Advise maintenance recommendations and confirm scheduled/missed appointments.

Kenntnisse

Outlook

Excel

Word

Customer service

Communication

Punctuality

Driving license

Jobbeschreibung

Sternberg Automotive Group in Louisville, KY is seeking a Service Advisor Assistant to join our growing team. You will rely on a strong customer service background and solid computer skills to handle scheduling, respond to calls, and write up light maintenance work orders, ensuring smooth daily operations.

You’ll communicate clearly with customers, provide estimates, and help direct inquiries through phone, web, and chat.