Auto Service Advisor — Build Trust & Delight Customers

Maysville and Somerset Auto Repair; Maysville (KY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Income potential 40K–80K+

Loyal customer base

Supportive team

Career growth

Job summary

Maysville Auto Repair seeks an Automotive Service Advisor focused on relationships and customer care. You will greet customers, listen to their concerns, and build trust by communicating honestly and clearly about needs and estimates.

The role emphasizes a welcoming, customer-first experience with a goal of long-term loyalty and 5-star service. Automotive knowledge or advisor experience is preferred, with opportunities for career growth in a loyal, established shop.

Qualifications

• Friendly, outgoing personality, enjoys meeting new people.
• Strong communication and relationship-building skills are essential.
• Honest, dependable, and customer-focused with a service mindset.
• Automotive knowledge or service-advisor experience is preferred.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Build trust and long-term relationships with customers.
• Explain needs and recommendations clearly and honestly.
• Prepare accurate repair estimates and communicate with technicians.
• Keep customers informed throughout the repair process.
• Encourage repeat visits and 5-star experiences.

Skills

Friendly personality

Communication skills

Relationship-building

Customer-focused

Team-oriented

Job description

Maysville Auto Repair seeks an Automotive Service Advisor focused on relationships and customer care. You will greet customers, listen to their concerns, and build trust by communicating honestly and clearly about needs and estimates.

The role emphasizes a welcoming, customer-first experience with a goal of long-term loyalty and 5-star service. Automotive knowledge or advisor experience is preferred, with opportunities for career growth in a loyal, established shop.