Automotive Service Advisor: Customer Focus and Growth

Street Toyota; Amarillo (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Street Toyota in Amarillo, Texas seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. The ideal candidate has excellent written and verbal communication skills, enjoys greeting customers, and thrives in a fast-paced dealership environment.

Spanish-speaking is a plus. Responsibilities include managing all automotive paperwork (repair orders, invoices, maintenance records),

Qualifications

• Experience in Advising Automotive Service.
• Excellent organizational, interpersonal and communication skills.
• Service advisor role or automotive-related employment.
• Valid state-issued driver's license with clean driving record.
• High school diploma or GED required.

Responsibilities

• Manage all automotive paperwork including repair orders and invoices.
• Resolve customer complaints and follow up to ensure satisfaction.
• Schedule service appointments for technicians.
• Review warranty protections and service contracts when developing estimates and work orders.
• Arrange timely vehicle pickup after repairs.

Skills

Advising Automotive Service

Organizational skills

Interpersonal skills

Communication skills

Service advisor experience

Education

High school diploma or GED

Tools

Excel

Word

Job description

Street Toyota in Amarillo, Texas seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. The ideal candidate has excellent written and verbal communication skills, enjoys greeting customers, and thrives in a fast-paced dealership environment.

Spanish-speaking is a plus. Responsibilities include managing all automotive paperwork (repair orders, invoices, maintenance records),