Service Advisor

Street Toyota; Amarillo (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Street Toyota in Amarillo, Texas seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. The ideal candidate has excellent written and verbal communication skills, enjoys greeting customers, and thrives in a fast-paced dealership environment.

Spanish-speaking is a plus. Responsibilities include managing all automotive paperwork (repair orders, invoices, maintenance records),

Qualifications

• Experience in Advising Automotive Service.
• Excellent organizational, interpersonal and communication skills.
• Service advisor role or automotive-related employment.
• Valid state-issued driver's license with clean driving record.
• High school diploma or GED required.

Responsibilities

• Manage all automotive paperwork including repair orders and invoices.
• Resolve customer complaints and follow up to ensure satisfaction.
• Schedule service appointments for technicians.
• Review warranty protections and service contracts when developing estimates and work orders.
• Arrange timely vehicle pickup after repairs.

Skills

Advising Automotive Service

Organizational skills

Interpersonal skills

Communication skills

Service advisor experience

Education

High school diploma or GED

Tools

Excel

Word

Job description

Our bustling car dealership seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and love greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. Spanish-speaking is a plus.

Compensation:

$45,000 - $65,000 yearly

Qualifications

• Experience in Advising Automotive Service
• Excellent organizational, interpersonal, and communication skills are necessary
• Work history should include a service advisor role or other employment-related to automotive technology
• A valid, state-issued driver's license and clean driving record is required
• Experience using Microsoft Excel, Word, and other basic computer programs is necessary
• A high school diploma or GED is required

Responsibilities

• Manage all automotive paperwork, including repair orders, invoices, and maintenance records
• Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
• Schedule appointments for service technicians
• Review and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairs
• Arrange for timely vehicle pick-up at the dealership following the completion of work orders