Automotive Service Advisor: Customer-First Experience

Horne Chrysler Dodge Jeep Ram Show Low; Show Low (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Lucrative compensation plan

Paid time off

Medical benefits

Employee vehicle purchase program

Job summary

Horne Chrysler Dodge Jeep Ram Show Low is seeking an Automotive Service Advisor to enhance customer satisfaction. This role requires meeting customers, inspecting vehicles and effectively communicating service options, costs, and timelines.

The ideal candidate must have at least two years of experience as a service advisor, a valid driver license, excellent communication skills, and a professional appearance. We offer a lucrative compensation plan and comprehensive medical benefits.

Qualifications

• Two or more years of previous experience as a service advisor.
• Valid driver license in the state and a good driving record.
• Ability to work well in a process-driven environment.

Responsibilities

• Meet and greet service customers promptly.
• Inspect vehicle and identify customer’s service needs.
• Communicate cost and time estimates to customers.
• Administer new and used vehicle warranty repairs.

Skills

Customer service skills

Communication skills

Product knowledge

Work ethic

Education

High school diploma or equivalent

Job description

Horne Chrysler Dodge Jeep Ram Show Low is seeking an Automotive Service Advisor to enhance customer satisfaction. This role requires meeting customers, inspecting vehicles and effectively communicating service options, costs, and timelines.

The ideal candidate must have at least two years of experience as a service advisor, a valid driver license, excellent communication skills, and a professional appearance. We offer a lucrative compensation plan and comprehensive medical benefits.