Automotive Service Advisor: Customer-First CSI Leader

Kahlig Auto Group; San Antonio (TX); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401K Retirement Savings Plan

PTO

Discounts on vehicle purchases

Advancement opportunities for high-per

Competitive salary

Zusammenfassung

Kahlig Auto Group in San Antonio, TX seeks a Service Advisor to be the face of the service department. You will greet customers, capture repair needs, and collaborate with technicians to keep clients informed on progress, times, and estimates.

You’ll focus on accurate estimates, clear explanations of costs, and maintaining high CSI scores while upselling services through respectful, low-pressure conversations. A supportive team and growth opportunities are offered.

Qualifikationen

• Outstanding customer service skills.
• A positive attitude.
• Previous experience in a similar role is desirable.

Aufgaben

• Greet customers with a friendly approach and establish repair needs.
• Act as liaison between customers and service technicians to communicate progress.
• Provide accurate repair and maintenance estimates.
• Keep customers updated on repair times, estimates, and pickup readiness.
• Upsell additional services using low-pressure methods.
• Review repairs and explain costs clearly to customers.
• Maintain CSI scores by following dealership standards.

Kenntnisse

Customer service

Positive attitude

Communication

Relationship building

Jobbeschreibung

Kahlig Auto Group in San Antonio, TX seeks a Service Advisor to be the face of the service department. You will greet customers, capture repair needs, and collaborate with technicians to keep clients informed on progress, times, and estimates.

You’ll focus on accurate estimates, clear explanations of costs, and maintaining high CSI scores while upselling services through respectful, low-pressure conversations. A supportive team and growth opportunities are offered.