Automotive Service Advisor - Customer Experience Pro

Prestonchevy; Virginia (MN); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Preston Automotive Group is seeking a Service Advisor to join our service department. You’ll be the go-between for technicians and customers, explaining recommendations and suggesting maintenance to keep vehicles safe and reliable.

With a minimum of 3+ years’ experience, you will greet customers, perform a vehicle walk‑around, provide estimates, and follow up to ensure we meet expectations while achieving service sales goals.

Qualifikationen

• Must provide an exceptional customer experience.
• Excellent communication and organizational skills.
• Ability to follow directions and meet sales goals.

Aufgaben

• Greet customers and focus on their needs.
• Explain technician recommendations and estimated repair times.
• Coordinate between technicians and customers.
• Follow up on service status with customers.
• Meet or exceed targeted sales goals.
• Maintain accurate records and document customer interactions.

Kenntnisse

Customer service

Communication

Attention to detail

Relationship building

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Preston Automotive Group is seeking a Service Advisor to join our service department. You’ll be the go-between for technicians and customers, explaining recommendations and suggesting maintenance to keep vehicles safe and reliable.

With a minimum of 3+ years’ experience, you will greet customers, perform a vehicle walk‑around, provide estimates, and follow up to ensure we meet expectations while achieving service sales goals.