Automotive Service Advisor & Customer Experience Leader

Aasby Automotive Service; Springfield (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

8 Paid holidays

10 days of PTO

Health Insurance

1% IRA Match

5-day work week (Monday Thru Friday!  

Job summary

Aasby Automotive Service in Springfield, MO is seeking an automotive service advisor who can provide AMAZING customer service and help customers feel that their investment in their vehicle is worthwhile.

The role involves presenting and selling recommended services, leading and supporting a team, overseeing daily shop operations, keeping workflow smooth, and driving shop performance. Candidates should be client-focused, motivated, and eager to learn.

Qualifications

• Applicants must have a professional appearance, an extremely positive attitude, a willingness to learn, and an understanding that we are a team and depend on each other to succeed and grow.
• You also must be great with customers, motivated, and honest. The ability to retain information and build relationships with technicians are key to being successful.

Responsibilities

• Present and sell recommended services to customers.
• Lead and support a team committed to outstanding customer service.
• Oversee daily shop operations and keep workflow running smoothly.
• Motivate team members and help drive shop performance.

Skills

Customer service

Sales skills

Team leadership

Operations coordination

Job description

Aasby Automotive Service in Springfield, MO is seeking an automotive service advisor who can provide AMAZING customer service and help customers feel that their investment in their vehicle is worthwhile.

The role involves presenting and selling recommended services, leading and supporting a team, overseeing daily shop operations, keeping workflow smooth, and driving shop performance. Candidates should be client-focused, motivated, and eager to learn.