Senior Automotive Service Advisor & Team Lead

German Auto Group Inc; Springfield (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

An automotive service company in Springfield is seeking a Service Advisor with excellent communication and customer relationship skills. The candidate should have prior management experience and a deep understanding of automotive technology. Responsibilities include overseeing service department operations, addressing customer inquiries, and ensuring timely completion of repairs. Competitive compensation and bonuses are offered based on performance.

Qualifications

• Must have a valid state-issued driver’s license and clean driving record.
• Successful completion of a pre-employment drug and background screening.
• At least 2 years of experience as an automotive service writer or service advisor required.

Responsibilities

• Ensure high employee morale and customer satisfaction while maintaining profitability.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork including manuals, invoices, and maintenance records.

Skills

Excellent communication

Customer relationship skills

Service writer capabilities

Management experience

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

An automotive service company in Springfield is seeking a Service Advisor with excellent communication and customer relationship skills. The candidate should have prior management experience and a deep understanding of automotive technology. Responsibilities include overseeing service department operations, addressing customer inquiries, and ensuring timely completion of repairs. Competitive compensation and bonuses are offered based on performance.