Automotive Service Advisor – Customer Experience Champion

St. Charles Automotive Group; Missouri; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid holidays and vacations

Advancement Opportunity

Vision and Dental Insurance

401K - with company match

Life Insurance

Long-term/short-term disability

Professional and respectful work environment

Job summary

St. Charles Automotive Group is seeking an Automotive Service Advisor to ensure excellent customer service and support our growing business. In this role, you'll be responsible for ensuring customers receive prompt assistance and follow up on inquiries, contributing to our commitment to customer satisfaction.

We offer benefits such as paid vacations, vision and dental insurance, a 401K plan, and a professional work environment. Join us and be part of a family-owned dealer group dedicated to service excellence since 1979.

Qualifications

• Valid driver's license

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by ensuring a positive impression.
• Provide support for all owner inquiries, whether phone or in person.
• Perform follow-up calls.
• Help answer incoming phone calls to the service department.

Job description

St. Charles Automotive Group is seeking an Automotive Service Advisor to ensure excellent customer service and support our growing business. In this role, you'll be responsible for ensuring customers receive prompt assistance and follow up on inquiries, contributing to our commitment to customer satisfaction.

We offer benefits such as paid vacations, vision and dental insurance, a 401K plan, and a professional work environment. Join us and be part of a family-owned dealer group dedicated to service excellence since 1979.