Automotive Service Advisor & Customer Experience Champion

Lou Bachrodt Auto Group (FL); Florida; In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Lou Bachrodt Auto Group (FL) seeks a Service Advisor to drive service sales and profitability while ensuring high customer satisfaction. The role emphasizes accurate cost estimates, timely updates to customers, and collaboration with technicians to deliver quality repairs.

The ideal candidate has background in automotive service or sales, strong communication skills, and familiarity with dealership software such as Reynolds & Reynolds.

Competenze

• Experience in automotive service or sales preferred.
• Strong communication and customer-facing skills.

Mansioni

• Obtain customer and vehicle information.
• Greet customers promptly and courteously.
• Explain estimates and timelines to customers.
• Promote service and potential additional sales.
• Coordinate with technicians to ensure timely service.
• Prepare accurate labor and parts estimates.
• Update customers on progress and invoices.
• Stay informed about new products and industry trends.

Conoscenze

Customer service

Effective communication

Sales awareness

Computer literacy

Strumenti

Reynolds & Reynolds

Descrizione del lavoro

Lou Bachrodt Auto Group (FL) seeks a Service Advisor to drive service sales and profitability while ensuring high customer satisfaction. The role emphasizes accurate cost estimates, timely updates to customers, and collaboration with technicians to deliver quality repairs.

The ideal candidate has background in automotive service or sales, strong communication skills, and familiarity with dealership software such as Reynolds & Reynolds.