Top-Earning Automotive Service Advisor

Lou Bachrodt Family of Dealerships; Rockford (IL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Paid time off

Employee discounts

Job summary

Lou Bachrodt Family of Dealerships is seeking a high-performing Service Advisor for our GM service team. The role focuses on connecting customers with technicians, building relationships, and delivering accurate maintenance recommendations. Prior dealership experience is valued but not required.

Top performers can exceed $140,000 annually through salary plus commission. We seek candidates who thrive in a fast-paced, customer-facing environment and who want a long-term career with earning

Qualifications

• Customer-facing experience is highly valued
• Dealership experience preferred but not required
• Strong communication and sales ability.
• Ability to build long-term relationships and provide accurate estimates

Responsibilities

• Greet customers and listen to concerns
• Build strong relationships with customers
• Explain maintenance and repairs clearly
• Provide accurate estimates and repair updates
• Communicate with technicians throughout the repair process
• Present additional maintenance recommendations
• Follow up with customers by phone, text, and email
• Maintain repair orders and customer records
• Help keep vehicles moving efficiently
• Develop repeat and referral business through outstanding service
• Maintain exceptional customer experience

Skills

Excellent communicators

Comfortable selling and recommending

Highly organized

Confident speaking with customers

Multitasking under pressure

Competitive and motivated

Professional and dependable

Comfortable using computers/tech

Customer satisfaction focus

Goal-driven

Calm in busy environments

Job description

Lou Bachrodt Family of Dealerships is seeking a high-performing Service Advisor for our GM service team. The role focuses on connecting customers with technicians, building relationships, and delivering accurate maintenance recommendations. Prior dealership experience is valued but not required.

Top performers can exceed $140,000 annually through salary plus commission. We seek candidates who thrive in a fast-paced, customer-facing environment and who want a long-term career with earning