Automotive Service Advisor: Customer Experience

Germaincadillacofeaston; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health, dental and vision insurance

401(k) savings plan with employer match

Paid vacation and company holidays

Competitive wage plans

Ongoing professional development

Employee discounts

Job summary

Germaincadillacofeaston is looking for an Automotive Service Advisor in Pennsylvania. In this full-time role, you'll own the customer experience and serve as the first point of contact for clients regarding their vehicle status and repairs.

The ideal candidate has at least 2 years of experience, a strong record of driving customer satisfaction, and excellent communication skills. Germain offers competitive wages, comprehensive health insurance, and ongoing professional development.

Qualifications

• At least 2 years of experience in automotive service.
• Strong record of positive customer satisfaction results.
• Professional personal appearance.

Responsibilities

• Answer service calls, set and confirm appointments.
• Write repair orders and act as liaison between technician and customer.
• Assist clients through the service process.

Skills

Customer satisfaction results

Multi-tasking

Communication skills

Team orientation

Self-motivation

Job description

Germaincadillacofeaston is looking for an Automotive Service Advisor in Pennsylvania. In this full-time role, you'll own the customer experience and serve as the first point of contact for clients regarding their vehicle status and repairs.

The ideal candidate has at least 2 years of experience, a strong record of driving customer satisfaction, and excellent communication skills. Germain offers competitive wages, comprehensive health insurance, and ongoing professional development.