Customer-First Automotive Service Advisor | Growth & Benefits

Germainbmw; Beavercreek (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germainbmw in Beavercreek, OH is looking for an Automotive Service Advisor to enhance customer experience in the service lane. This role involves managing service appointments, writing repair orders, and facilitating communication between customers and technicians.

The ideal candidate should have at least 2 years of customer service experience, strong communication skills, and a clean driving record. Germain offers comprehensive health insurance, a 401(k) plan, and competitive wages.

Qualifications

• At least 2 years of experience in a customer service role.
• Strong record of positive customer satisfaction results.
• Must have a clean driving record.

Responsibilities

• Answer service calls, set and confirm appointments.
• Write repair orders and assist clients through the service process.
• Act as a liaison between the technician and customer.

Skills

Customer satisfaction

Communication skills

Organizational skills

Teamwork

Job description

Germainbmw in Beavercreek, OH is looking for an Automotive Service Advisor to enhance customer experience in the service lane. This role involves managing service appointments, writing repair orders, and facilitating communication between customers and technicians.

The ideal candidate should have at least 2 years of customer service experience, strong communication skills, and a clean driving record. Germain offers comprehensive health insurance, a 401(k) plan, and competitive wages.