Automotive Service Advisor: Customer Experience

Germain Motor Co.; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation/Company Holidays

Employee Discounts

Job summary

Germain Motor Co. is seeking an Automotive Service Advisor in Pennsylvania to enhance customer experiences in the service lane. You will be responsible for managing customer interactions, scheduling, and communication regarding repairs and diagnostics.

The ideal candidate has at least 2 years of experience, exceptional communication skills, and a clean driving record. Germain offers competitive wages, comprehensive insurance, and opportunities for professional development.

Qualifications

• At least 2 years of experience in a similar role.
• Strong record of positive customer satisfaction results.
• Professional personal appearance.

Responsibilities

• Answer service calls and set appointments.
• Write repair orders and act as a liaison.
• Assist clients through the service process.

Skills

Customer satisfaction

Multitasking

Communication skills

Organizational skills

Team-oriented

Job description

Germain Motor Co. is seeking an Automotive Service Advisor in Pennsylvania to enhance customer experiences in the service lane. You will be responsible for managing customer interactions, scheduling, and communication regarding repairs and diagnostics.

The ideal candidate has at least 2 years of experience, exceptional communication skills, and a clean driving record. Germain offers competitive wages, comprehensive insurance, and opportunities for professional development.