Automotive Service Advisor — Customer-Centric, Growth-Driven

Germain-Motor-Compan; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

Paid Vacation

Professional Development

Employee Discounts

Job summary

Germain Toyota of Columbus is seeking an Automotive Service Advisor to provide outstanding customer service and act as the first contact for clients regarding vehicle status and repairs.

The ideal candidate will have at least 2 years of experience, strong communication skills, and a clean driving record. Germain offers comprehensive health coverage, a 401(k) plan with company match, and ongoing professional development opportunities.

Qualifications

• At least 2 years of experience in a customer service role.
• Strong record of positive customer satisfaction results.
• Professional appearance and clean driving record.

Responsibilities

• Answer service calls and confirm appointments.
• Write repair orders and act as a liaison between technicians and customers.
• Assist clients through the service process.

Skills

Customer satisfaction

Communication skills

Organizational skills

Team-oriented

Self-motivated

Job description

Germain Toyota of Columbus is seeking an Automotive Service Advisor to provide outstanding customer service and act as the first contact for clients regarding vehicle status and repairs.

The ideal candidate will have at least 2 years of experience, strong communication skills, and a clean driving record. Germain offers comprehensive health coverage, a 401(k) plan with company match, and ongoing professional development opportunities.