Automotive Service Advisor: Customer-Driven Repair Pro

phils auto and fleet repair; Lodi (CA); On-site; USD 23,419 - 41,328; Full time

Benefits offered by this job

401(k) with company matching

Employee discounts

Paid time off

Health, Dental, and Vision Insurance

Job summary

Phils Auto and Fleet Repair in Lodi, CA, is seeking an Automotive Service Writer to be the primary point of contact for clients. This role involves managing customer consultations, preparing estimates, and ensuring quality service.

Candidates should have at least 1–3 years of experience in the automotive service industry, with strong communication skills and mechanical knowledge. Comprehensive benefits include competitive pay, health coverage, and a 401(k) retirement plan.

Qualifications

• 1–3 years of experience in automotive or service industry preferred.
• Strong understanding of automotive systems.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Prepare accurate cost estimates for parts and labor.
• Schedule service appointments and monitor vehicle status.
• Handle customer complaints and ensure quality standards.

Skills

Customer consultation

Mechanical knowledge

Excellent communication

Organizational skills

Job description

Phils Auto and Fleet Repair in Lodi, CA, is seeking an Automotive Service Writer to be the primary point of contact for clients. This role involves managing customer consultations, preparing estimates, and ensuring quality service.

Candidates should have at least 1–3 years of experience in the automotive service industry, with strong communication skills and mechanical knowledge. Comprehensive benefits include competitive pay, health coverage, and a 401(k) retirement plan.