Automotive Service Advisor: Customer-Centric Solutions

Foxfordusa; Grand Rapids (MI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

Competitive Salary

Job summary

Fox Ford in Grand Rapids, MI is seeking a Service Advisor to deliver exceptional customer service and a smooth service experience. You’ll greet customers, identify needs and coordinate with technicians to schedule and document service requests, while keeping clients updated on vehicle status.

The role emphasizes integrity, humility, and excellence in a fast-paced, on-site environment with a comprehensive benefits package and competitive salary.

Responsibilities

• Scheduling appointments and accurately documenting service requests.
• Communicating effectively between customers and technicians to keep clients informed about vehicle status.
• Recommending services and repairs and maintaining an organized, clean workspace.
• Upholding safety standards and embodying integrity in advice and interactions.

Job description

Fox Ford in Grand Rapids, MI is seeking a Service Advisor to deliver exceptional customer service and a smooth service experience. You’ll greet customers, identify needs and coordinate with technicians to schedule and document service requests, while keeping clients updated on vehicle status.

The role emphasizes integrity, humility, and excellence in a fast-paced, on-site environment with a comprehensive benefits package and competitive salary.