Auto Parts Advisor - Fast-Paced, Customer-Driven Service

Fox Ford Inc.; Grand Rapids (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

Fox Ford Inc. in Grand Rapids, MI, is seeking a Full-Time Parts Advisor to join our onsite team.

You will manage parts inventory, process orders, and ensure timely fulfillment for customers, while collaborating with service technicians to keep spare parts available for repairs. You will interact with customers, identify the right parts, and share product knowledge to support a fast-paced, customer-centric dealership environment.

Qualifications

• Strong communication skills to engage with customers and team members.
• Attention to detail for processing orders and managing inventory.
• Problem-solving abilities for customer inquiries and issues.
• Solid understanding of automotive parts and their applications.
• Strong organizational skills.

Responsibilities

• Manage parts inventory and ensure accurate stock levels.
• Process parts orders and ensure timely fulfillment for customers.
• Assist customers in identifying and selecting the right parts for their vehicles.
• Provide product knowledge to customers and team members.
• Maintain a well-organized parts department and collaborate with service technicians.
• Monitor stock levels and coordinate with suppliers for timely replenishment.
• Deliver exceptional service with a focus on problem-solving and efficiency.

Skills

Customer service

Communication

Attention to detail

Automotive parts knowledge

Problem-solving

Teamwork

Job description

Fox Ford Inc. in Grand Rapids, MI, is seeking a Full-Time Parts Advisor to join our onsite team.

You will manage parts inventory, process orders, and ensure timely fulfillment for customers, while collaborating with service technicians to keep spare parts available for repairs. You will interact with customers, identify the right parts, and share product knowledge to support a fast-paced, customer-centric dealership environment.