Automotive Service Advisor: Customer Care & Tech Liaison

Hyundai-of-North-Miami; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Retirement Plan

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

Wellness Programs

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Hyundai of North Miami is seeking an experienced Service Advisor to join our fast-paced, customer-focused team. You will be the main point of contact for customers, communicate vehicle status, and relay technician recommendations.

The ideal candidate has 2 to 3 years of automotive service advisory experience, strong listening and communication skills, and proficiency with basic computer systems. We offer competitive pay and benefits in a Fortune 500 family.

Qualifications

• Experience providing excellent customer service in a fast-paced environment.
• Ability to translate vehicle information into clear explanations for customers.
• Proficiency with basic computer systems and service write-up processes.

Responsibilities

• Provide exceptional customer service and resolve customer concerns.
• Keep customers informed about vehicle status and technician recommendations.
• Build and maintain strong customer relationships and represent the Hyundai brand professionally.

Skills

Customer service

Active listening

Communication

Automotive knowledge

Education

High school diploma

Job description

Hyundai of North Miami is seeking an experienced Service Advisor to join our fast-paced, customer-focused team. You will be the main point of contact for customers, communicate vehicle status, and relay technician recommendations.

The ideal candidate has 2 to 3 years of automotive service advisory experience, strong listening and communication skills, and proficiency with basic computer systems. We offer competitive pay and benefits in a Fortune 500 family.