Automotive Service Advisor — Customer & Tech Liaison

Hyundai Motor America; Aurora (CO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, life insurance

Pet insurance

401(k) with company match

Paid Time Off

On site gym

Employee Assistance program

Career development training

Employee discounts

Job summary

Hyundai Motor America is seeking a service consultant in Aurora, Colorado. This role involves initiating automotive services and repairs, acting as a liaison between customers and technicians, and ensuring clarity in communication.

Ideal candidates will have 1-3 years of Service Advisor experience, a valid driver’s license, and strong customer service skills. Benefits include full insurance suites, a 401(k) match, and discounts on vehicles and services.

Qualifications

• 1-3 years of automotive dealership Service Advisor experience required.
• Must have and maintain a valid driver's license.
• Must have and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

• Initiate automotive services and repairs by identifying vehicle performance problems.
• Maintain customer rapport by explaining estimates and obtaining approvals.
• Prepare repair orders by documenting symptoms, problems, and required repairs.

Skills

Service Advisor experience

Communication skills

Troubleshooting skills

Customer service skills

Education

High School

Job description

Hyundai Motor America is seeking a service consultant in Aurora, Colorado. This role involves initiating automotive services and repairs, acting as a liaison between customers and technicians, and ensuring clarity in communication.

Ideal candidates will have 1-3 years of Service Advisor experience, a valid driver’s license, and strong customer service skills. Benefits include full insurance suites, a 401(k) match, and discounts on vehicles and services.