Automotive Service Advisor: Elevate Customer Experience

Hyundai Motor America; Miami (FL); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid vacation and holidays

401(k) with company match

Paid Hyundai factory training

Career advancement opportunities

Employee discounts

Job summary

Hyundai Motor America is seeking a service consultant to initiate automotive services and repairs, verify warranty coverage, and develop repair estimates. You will write repair orders and maintain customer records while acting as the liaison between customer and technician to ensure clarity on needs and recommended work.

The role emphasizes strong communication, coordination with the service team, and delivering exceptional customer service in a full-time capacity.

Qualifications

• High School education required.
• 1-3 years experience in automotive service environment.

Responsibilities

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as the liaison between customer and technician to ensure understanding of needs and recommendations.

Skills

Customer communication

Service coordination

Education

High School

Job description

Hyundai Motor America is seeking a service consultant to initiate automotive services and repairs, verify warranty coverage, and develop repair estimates. You will write repair orders and maintain customer records while acting as the liaison between customer and technician to ensure clarity on needs and recommended work.

The role emphasizes strong communication, coordination with the service team, and delivering exceptional customer service in a full-time capacity.