Service Advisor

Hyundai-of-North-Miami; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Retirement Plan

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

Wellness Programs

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Hyundai of North Miami is seeking an experienced Service Advisor to join our fast-paced, customer-focused team. You will be the main point of contact for customers, communicate vehicle status, and relay technician recommendations.

The ideal candidate has 2 to 3 years of automotive service advisory experience, strong listening and communication skills, and proficiency with basic computer systems. We offer competitive pay and benefits in a Fortune 500 family.

Qualifications

• Experience providing excellent customer service in a fast-paced environment.
• Ability to translate vehicle information into clear explanations for customers.
• Proficiency with basic computer systems and service write-up processes.

Responsibilities

• Provide exceptional customer service and resolve customer concerns.
• Keep customers informed about vehicle status and technician recommendations.
• Build and maintain strong customer relationships and represent the Hyundai brand professionally.

Skills

Customer service

Active listening

Communication

Automotive knowledge

Education

High school diploma

Job description

Dealership:L0531 Hyundai of North Miami“Drive Your Career Forward & Join Hyundai of North Miami Today!”Are you ready to work with a Dynamic Team in the Automotive industry?We’re looking for an Experienced and motivated Service Advisor to join our fast-paced, customer-focused team!"Better Drives Us."Hyundai of North Miami, part of the Lithia & Driveway family of dealerships, is expanding its operations to keep up with customer demand. We are looking for an experienced Service Advisor to join our team. If you are motivated and results-driven we would like to speak with you.This is a great opportunity to join a growing Fortune 500 company and sell a world-class brand. Let us help you achieve your personal and professional goals!What will you be doing?Be attentive and provide excellent customer service.Resolve customer concerns and keep customers abreast of vehicle status.Work with technicians and make recommendations to customers.When appropriate, present a maintenance program that will fit the customer's needs.Build and maintain long-lasting customer relationships.Represent Hyundai stellar reputation in a polished and professional manner.Have fun!We are seeking candidates withExperience as an Automotive Service Advisor.2 TO 3 years of Experience, ONLY!Active listening skills to assess needs and relate technical information back to the customer.An understanding of the mechanical and technicalComputer proficiency.Excellent written and oral communication skills.Strong attention to detail.Team playerPolished and professionalValid Driver’s License with acceptable driving recordBenefitsWe offer best in class industry benefits:• Competitive pay• Medical, Dental and Vision Plans• Paid Holidays & PTO• Short and Long-Term Disability• Paid Life Insurance• 401(k) Retirement Plan• Employee Stock Purchase Plan• Lithia Learning Center• Vehicle Purchase Discounts• Wellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.