Automotive Service Advisor: Customer Care & Revenue Growth

KIA IRVING; Irving (TX); In loco; USD 38.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off (PTO)

Holiday Pay

Company-Paid Life Insurance

Health & Wellness Plans

Medical, dental, vision, and coverage

401(k) with company matching

Employee vehicle/service discounts

Descrizione del lavoro

Paycom is seeking motivated Service Advisors for our automotive service center in Irving, TX. You will be the primary contact for customers, explaining maintenance needs, service options, and costs before coordinating with technicians.

A strong emphasis is placed on accurate records, timely updates, and professional communication. The role offers flexible scheduling, opportunities to upsell services, and a path to growth in a fast-paced service environment.

Competenze

• Sales experience with automotive industry knowledge.
• Flexible availability to meet business needs.
• Excellent verbal and written communication skills.
• Proficient with computers and software systems.
• Ability to stand, walk, or sit for extended periods.

Mansioni

• Advise customers on maintenance and repair options, including costs.
• Maintain accurate customer and vehicle records, invoices, payments, and warranty verification.
• Promote additional services and products to support department revenue.
• Schedule service appointments and prepare detailed repair orders with technicians.
• Verify insurance information and coordinate loaner vehicles as needed.
• Provide timely service updates and clear communication throughout the repair process.

Conoscenze

Sales experience

Automotive knowledge

Communication skills

Basic computer proficiency

Stamina/physical endurance

CRM software

Strumenti

CRM software

Descrizione del lavoro

Paycom is seeking motivated Service Advisors for our automotive service center in Irving, TX. You will be the primary contact for customers, explaining maintenance needs, service options, and costs before coordinating with technicians.

A strong emphasis is placed on accurate records, timely updates, and professional communication. The role offers flexible scheduling, opportunities to upsell services, and a path to growth in a fast-paced service environment.