Automotive Service Advisor | Paid Training

Family Car Group; Burleson (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Basic Life Insurance

Accident & Critical Illness Insurance

Paid Training

Short Term Disability

Employee Discount Program

Job summary

Family Car Group, located in Burleson, Texas, is seeking a Service Advisor to elevate our customer service experience. The ideal candidate will greet customers, manage appointments, and ensure effective communication between customers and service technicians.

This role includes responsibilities such as translating repair needs, providing estimates, and maintaining customer satisfaction. We offer a comprehensive benefits package including medical, dental, vision, and 401(k) options.

Qualifications

• Expert in customer service with strong communication skills.
• Ability to upsell services while maintaining customer trust.
• Experience in a service department is a plus.

Responsibilities

• Greet service department customers promptly and courteously.
• Translate repair needs to technicians clearly.
• Provide accurate repair/maintenance estimates.
• Keep customers informed of progress on repairs.
• Review and explain repairs and costs with customers.

Skills

Customer service expertise

Communication skills

Problem-solving

Job description

Family Car Group, located in Burleson, Texas, is seeking a Service Advisor to elevate our customer service experience. The ideal candidate will greet customers, manage appointments, and ensure effective communication between customers and service technicians.

This role includes responsibilities such as translating repair needs, providing estimates, and maintaining customer satisfaction. We offer a comprehensive benefits package including medical, dental, vision, and 401(k) options.