Automotive Service Advisor: Customer Excellence

Group1 Automotive, Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Market-leading pay based on experience plus bonuses

Structured training opportunities

Job summary

Group1 Automotive, Inc. in Houston, Texas, is hiring an Automotive Service Advisor to deliver exceptional customer service in a fast-paced dealership environment. This role involves managing service appointments, creating detailed repair orders, and building lasting customer relationships. Ideal candidates should have strong communication skills and a proven sales background. The position offers competitive pay and benefits, including health insurance and 401(k) with company match.

Qualifications

• Proven ability to thrive in a fast-paced service drive.
• Confident presenting maintenance and repair recommendations to clients.
• Valid driver’s license with a clean driving record.

Responsibilities

• Schedule and manage service appointments.
• Greet customers and document service needs.
• Create detailed repair orders with cost estimates.
• Communicate effectively with technicians.
• Provide updates on repair status to customers.

Skills

Customer-facing sales experience

Strong communication skills

Ability to thrive in a fast-paced environment

Highly organized

Job description

Group1 Automotive, Inc. in Houston, Texas, is hiring an Automotive Service Advisor to deliver exceptional customer service in a fast-paced dealership environment. This role involves managing service appointments, creating detailed repair orders, and building lasting customer relationships. Ideal candidates should have strong communication skills and a proven sales background. The position offers competitive pay and benefits, including health insurance and 401(k) with company match.