Automotive Service Advisor: Customer Excellence

Group 1 Automotive, Inc.; Houston (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Market-leading pay based on experience plus bonuses

Structured training opportunities

Descripción de la vacante

Group1 Automotive, Inc. in Houston, Texas, is hiring an Automotive Service Advisor to deliver exceptional customer service in a fast-paced dealership environment. This role involves managing service appointments, creating detailed repair orders, and building lasting customer relationships. Ideal candidates should have strong communication skills and a proven sales background. The position offers competitive pay and benefits, including health insurance and 401(k) with company match.

Formación

• Proven ability to thrive in a fast-paced service drive.
• Confident presenting maintenance and repair recommendations to clients.
• Valid driver’s license with a clean driving record.

Responsabilidades

• Schedule and manage service appointments.
• Greet customers and document service needs.
• Create detailed repair orders with cost estimates.
• Communicate effectively with technicians.
• Provide updates on repair status to customers.

Conocimientos

Customer-facing sales experience

Strong communication skills

Ability to thrive in a fast-paced environment

Highly organized

Descripción del empleo

Group1 Automotive, Inc. in Houston, Texas, is hiring an Automotive Service Advisor to deliver exceptional customer service in a fast-paced dealership environment. This role involves managing service appointments, creating detailed repair orders, and building lasting customer relationships. Ideal candidates should have strong communication skills and a proven sales background. The position offers competitive pay and benefits, including health insurance and 401(k) with company match.