Automotive Service Advisor — 5-Day Week, Growth & Benefits

Performance Motor Works; Rocklin (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Performance Motor Works in Rocklin, CA is seeking a Service Advisor who will be the liaison between customers and the service department. You will schedule appointments, dispatch work, procure parts, review service history, and relay maintenance information to clients while providing accurate cost estimates.

The role emphasizes delivering top-tier service, with a focus on customer satisfaction and clear communication.

Qualifications

• Experience in the customer service industry.
• Demonstrated ability to communicate with customers clearly and professionally.
• Ability to provide accurate cost estimates for services.

Responsibilities

• Liaise between customer and service department.
• Schedule appointments and dispatch work.
• Procure parts as needed for service orders.
• Review service history and summarize vehicle maintenance.
• Relay important information about repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service experience

Strong communication

Job description

Performance Motor Works in Rocklin, CA is seeking a Service Advisor who will be the liaison between customers and the service department. You will schedule appointments, dispatch work, procure parts, review service history, and relay maintenance information to clients while providing accurate cost estimates.

The role emphasizes delivering top-tier service, with a focus on customer satisfaction and clear communication.