Automotive Service Advisor: Growth, Training & Benefits

Silverlakeauto; Town of Brookfield (WI); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health, Vision and Dental

PTO

401(k) with aggressive match

Paid Training

ASE Reimbursement

Career Pathing to Service Manager

Discounts

Job summary

Silverlakeauto is hiring a Service Advisor to join our industry‑leading team. Enjoy a Monday–Friday schedule (7am–5:30pm) with a competitive $60–$100K compensation and top‑tier health, vision and dental plans plus a generous PTO program.

As a Service Advisor you will greet customers, obtain vehicle information, communicate updates, determine and recommend services, and prepare complete labor and parts estimates.

Qualifications

• Possess a valid Driver’s License.
• Maintain a clean, professional, and safe work area and appearance.
• Embrace technology.
• Operate with a high level of energy, positive attitude, and excellence.
• Possess a hunger to learn, help and improve through coaching.

Responsibilities

• Greet, develop rapport, and communicate with customers face-to-face and on the phone
• Obtain customer and vehicle information
• Facilitate communication with customers, including drop-off, updates, and check-out
• Determine and recommend appropriate services in a customer-focused approach
• Prepare a complete and accurate estimate cost for labor and parts
• Work with team to complete service and daily tasks
• Work with current technology to assist with communication and workflow

Job description

Silverlakeauto is hiring a Service Advisor to join our industry‑leading team. Enjoy a Monday–Friday schedule (7am–5:30pm) with a competitive $60–$100K compensation and top‑tier health, vision and dental plans plus a generous PTO program.

As a Service Advisor you will greet customers, obtain vehicle information, communicate updates, determine and recommend services, and prepare complete labor and parts estimates.