Automotive Service Advisor - Mon-Fri Training

Promotive; Applegate (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance after 90 days

Paid holidays

Hands-on training and mentorship

Job summary

Promotive in Applegate, CA is hiring an Automotive Service Advisor to greet customers, understand concerns, and guide repairs. You will communicate clearly with technicians and customers, ensuring updates are provided throughout the process.

The role emphasizes hands-on training, mentorship, and a Monday–Friday schedule with no weekends, offering steady hours and growth within a trusted local shop.

Qualifications

• Previous customer service experience is a plus.
• 2 years minimum of Service Advisory experience.
• Strong communication and interpersonal skills.
• Ability to organize tasks and manage multiple customer needs.
• Willingness to learn shop processes and participate in training.
• Dependable follow-through and professional customer communication.
• Ability to work collaboratively with technicians and other team members.

Responsibilities

• Greet customers and provide attentive service from check-in through vehicle pickup.
• Listen to customer concerns and communicate them clearly to technicians.
• Explain repair recommendations in an honest, easy-to-understand manner.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to help repairs stay on schedule.
• Learn shop processes and develop your Service Advisor skills through ongoing training.

Skills

Customer service

Communication

Interpersonal skills

Organization

Training willingness

Teamwork

Professional communication

Job description

Promotive in Applegate, CA is hiring an Automotive Service Advisor to greet customers, understand concerns, and guide repairs. You will communicate clearly with technicians and customers, ensuring updates are provided throughout the process.

The role emphasizes hands-on training, mentorship, and a Monday–Friday schedule with no weekends, offering steady hours and growth within a trusted local shop.