Automotive Service Advisor

Fox TS LLC dba Auburn Toyota; City of Auburn (NY); Vor Ort; USD 50.000 - 80.000; Vollzeit

Zusammenfassung

Fox TS LLC dba Auburn Toyota is seeking an Automotive Service Advisor to provide exceptional customer service, manage service orders, and guide customers through repair options in a fast-paced dealership environment.

You will act as the face of the service department, coordinate with technicians, handle inquiries in person or by phone, uphold high customer-satisfaction scores, and contribute to a smooth drive-lane experience.

Qualifikationen

• Proven track record in service and sales with high customer-satisfaction results.
• Valid driver’s license with a clean driving record.
• Organized and exceptional communication skills.
• Experience with CDK is a plus.
• Professional, well-groomed appearance and compliance with laws.
• Self-motivation: ability to work independently and in a team.

Aufgaben

• Customer-Centric Service: Manage service orders and drive a smooth drive lane experience.
• Concierge Support: Own the customer experience and ensure a positive impression.
• Technical Expertise: Assist with technical questions and communicate solutions clearly.

Kenntnisse

Customer service

Communication

Problem solving

Self-motivation

Time management

Team orientation

Tools

CDK

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Exciting Opportunity: Join Us as an Automotive Service Advisor!Are you passionate about delivering top-notch customer service and have a knack for problem-solving? We’re looking for dynamic individuals to join our team as Automotive Service Advisors. This is your chance to make a significant impact while advancing your career in the automotive industry!Position: Automotive Service AdvisorLocation: Auburn Toyota SubaruPotential Compensation: $50,000 - $80,000 annuallySign on Bonus: $2,500 after working 90 days.Your Role:Customer-Centric Service: Provide exceptional service by managing service orders and ensuring a smooth drive lane experience. Address customer inquiries with professionalism and efficiency, both over the phone and in person while maintaining high customer satisfaction scores.Concierge Support: Take ownership of the customer experience, going above and beyond to ensure every customer leaves with a positive impression.Technical Expertise: Assist in answering technical questions and utilize your knowledge to effectively communicate solutions and options to customers.What We’re Looking For:Service Excellence: Proven track record in service and sales, with a strong focus on achieving high customer satisfaction results.Skills and Experience: Valid driver’s license with a clean driving record, organized and exceptional communication skills. Experience with CDK is a plus.Professionalism: Well-groomed appearance and a commitment to maintaining company standards and compliance with applicable laws.Self-Motivation: Ability to work independently with little supervision while managing time effectively and contributing positively to a team-oriented environment.Why You'll Love Working With Us:Competitive Salary & BenefitsDynamic Work Environment: Work in a vibrant dealership where your skills and enthusiasm are valued and rewarded.Growth Opportunities: Receive support and training to help you excel in your role and advance your career.Ready to Drive Your Career Forward?If you’re eager to deliver outstanding service and be part of a successful team, we want to hear from you! Apply now and start your journey with us today.RequirementsRequirements for Automotive Service Advisor:Valid driver's license, along with a three year clean driving recordOrganized and friendly personalityTime management skillsExceptional communication skillsProfessional, well-groomed personal appearanceProven track record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervision