Automotive Service Advisor

Fox TS LLC dba Auburn Toyota; United States; On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Dynamic work environment

Growth opportunities

Job summary

Auburn Toyota Subaru is seeking an Automotive Service Advisor to deliver outstanding customer service, manage service orders, and help maintain a smooth drive lane experience. You will address inquiries professionally, both on the phone and in person, while upholding high satisfaction scores.

The role requires a valid driver's license, strong communication, time management, and a proven service/sales track record. CDK experience is a plus.

Qualifications

• Valid driver's license with a clean driving record.
• Organized and exceptional communication skills.
• Experience with CDK is a plus.
• Professional, well-groomed appearance.
• Proven track record of service and sales success.
• Strong record of positive customer satisfaction results.
• Self-motivated and able to work independently.
• Team oriented and able to work with little supervision.

Responsibilities

• Provide exceptional service by managing service orders and ensuring a smooth drive lane experience.
• Address customer inquiries with professionalism and efficiency, both over the phone and in person while maintaining high customer satisfaction scores.
• Take ownership of the customer experience, going above and beyond to ensure every customer leaves with a positive impression.
• Assist in answering technical questions and communicate solutions and options to customers.

Skills

Driver's license

Communication skills

Time management

Self-motivation

Team oriented

CDK knowledge

Tools

CDK

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Exciting Opportunity: Join Us as an Automotive Service Advisor! Are you passionate about delivering top-notch customer service and have a knack for problem-solving? We’re looking for dynamic individuals to join our team as Automotive Service Advisors. This is your chance to make a significant impact while advancing your career in the automotive industry!

Position: Automotive Service Advisor

Location: Auburn Toyota Subaru

Potential Compensation:

$50,000 - $80,000+ annually

Your Role:

Customer-Centric Service:

Provide exceptional service by managing service orders and ensuring a smooth drive lane experience. Address customer inquiries with professionalism and efficiency, both over the phone and in person while maintaining high customer satisfaction scores.

Concierge Support:

Take ownership of the customer experience, going above and beyond to ensure every customer leaves with a positive impression.

Technical Expertise:

Assist in answering technical questions and utilize your knowledge to effectively communicate solutions and options to customers.

What We’re Looking For:

• Service Excellence: Proven track record in service and sales, with a strong focus on achieving high customer satisfaction results.
• Skills and Experience: Valid driver’s license with a clean driving record, organized and exceptional communication skills.
• Experience with CDK is a plus.
• Professionalism: Well-groomed appearance and a commitment to maintaining company standards and compliance with applicable laws.
• Self-Motivation: Ability to work independently with little supervision while managing time effectively and contributing positively to a team-oriented environment.

Why You’ll Love Working With Us:

• Competitive Salary & Benefits
• Dynamic Work Environment: Work in a vibrant dealership where your skills and enthusiasm are valued and rewarded.
• Growth Opportunities: Receive support and training to help you excel in your role and advance your career.

Ready to Drive Your Career Forward? If you’re eager to deliver outstanding service and be part of a successful team, we want to hear from you!

Requirements for Automotive Service Advisor:

• Valid driver's license, along with a three-year clean driving record
• Organized and friendly personality
• Time management skills
• Exceptional communication skills
• Professional, well-groomed personal appearance
• Proven track record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision

About Georgica Auto Holdings

At Georgica Auto Holdings, we are committed to excellence in automotive retail and service, guided by integrity, accountability, and respect. As a group of dealerships serving our communities, we recognize that our success is built not only on the vehicles we sell or service, but on the trust we earn every day. Our organization brings together experienced professionals across sales, service, finance, parts, and administration, working collaboratively to deliver a seamless and transparent customer experience. We believe that true success is achieved through teamwork; when individuals support one another, share knowledge, and uphold common standards of professionalism. Ethical conduct is the foundation of our business. We hold ourselves to the highest standards of honesty, fairness, and moral responsibility in every interaction — with our customers, colleagues, partners, and the communities we serve. We believe that long-term relationships are built on transparency and respect, and we expect every member of our team to always act with integrity. We are dedicated to fostering a workplace culture grounded in: Collaboration – Working together across departments and locations to achieve shared goals Integrity – Doing what is right, even when no one is watching Accountability – Taking ownership of our responsibilities and outcomes Respect – Valuing our colleagues, customers, and community At Georgica Auto Holdings, we are proud of the reputation we continue to build — one based on trust, professionalism, and principled leadership. We seek individuals who share our commitment to ethical excellence and who are motivated to contribute to a culture where character matters as much as performance.