Automotive service advisor

Jamalaye Auto Corp; City of Albany (NY); Presencial; USD 31.684 - 38.572; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Paid time off

Consistent workflow

Opportunity for growth

Team-oriented environment

Descripción de la vacante

Jamalaye Auto Corp in Albany, NY is hiring an Automotive Service Advisor to provide excellent customer service in a busy shop environment. The role involves managing multiple repair orders daily, coordinating with customers and technicians, and maintaining shop procedures. Candidates should have strong communication skills, automotive knowledge, and the ability to multitask. This position offers competitive pay between $23 - $28 per hour based on experience and opportunities for growth within a supportive team.

Formación

• Strong communication and customer service skills are crucial.
• Ability to multitask and stay organized under pressure.
• Comfortable using computers and service/shop management systems.
• Prior service advisor experience preferred.

Responsabilidades

• Write and manage 10+ repair orders daily in a fast-paced service environment.
• Greet customers and explain vehicle concerns and repair timelines.
• Answer phones and provide updates throughout the repair process.
• Work closely with technicians for accurate diagnostics.
• Maintain accurate records and follow all shop procedures.

Conocimientos

Strong communication skills

Customer service skills

Ability to multitask

Organizational skills

Automotive knowledge

Descripción del empleo

Benefits

Employee discounts

Paid time off

Automotive Service Advisor

Jamalaye Auto Corp

Pay: $23 – $28 per hour (based on experience)

Schedule: Monday – Saturday

Jamalaye Auto Corp is hiring a reliable and customer-focused Automotive Service Advisor to join our high-volume shop. We’re looking for someone who can stay organized, handle a busy workflow, and provide a strong customer experience from start to finish.

What You’ll Do

Write and manage 10+ repair orders daily in a fast-paced service environment

Greet customers and clearly explain vehicle concerns, recommended services, and repair timelines

Answer phones and provide updates throughout the repair process

Work closely with technicians to ensure accurate diagnostics and timely repairs

Recommend maintenance and repair services based on vehicle needs

Maintain accurate records and follow all shop procedures

What We’re Looking For

Strong communication and customer service skills

Ability to multitask and stay organized under pressure

Comfortable using computers and service/shop management systems

Automotive knowledge or prior service advisor experience preferred

Why Work With Us

Consistent workflow in a busy, productive shop

Competitive hourly pay based on experience

Opportunity for growth within a growing company

Team-oriented environment