Dynamic Automotive Service Advisor | Fast-Paced Shop Growth

Jamalaye Auto Corp; City of Albany (NY); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Employee discounts

Paid time off

Consistent workflow

Opportunity for growth

Team-oriented environment

Job summary

Jamalaye Auto Corp in Albany, NY is hiring an Automotive Service Advisor to provide excellent customer service in a busy shop environment. The role involves managing multiple repair orders daily, coordinating with customers and technicians, and maintaining shop procedures. Candidates should have strong communication skills, automotive knowledge, and the ability to multitask. This position offers competitive pay between $23 - $28 per hour based on experience and opportunities for growth within a supportive team.

Qualifications

• Strong communication and customer service skills are crucial.
• Ability to multitask and stay organized under pressure.
• Comfortable using computers and service/shop management systems.
• Prior service advisor experience preferred.

Responsibilities

• Write and manage 10+ repair orders daily in a fast-paced service environment.
• Greet customers and explain vehicle concerns and repair timelines.
• Answer phones and provide updates throughout the repair process.
• Work closely with technicians for accurate diagnostics.
• Maintain accurate records and follow all shop procedures.

Skills

Strong communication skills

Customer service skills

Ability to multitask

Organizational skills

Automotive knowledge

Job description

Jamalaye Auto Corp in Albany, NY is hiring an Automotive Service Advisor to provide excellent customer service in a busy shop environment. The role involves managing multiple repair orders daily, coordinating with customers and technicians, and maintaining shop procedures. Candidates should have strong communication skills, automotive knowledge, and the ability to multitask. This position offers competitive pay between $23 - $28 per hour based on experience and opportunities for growth within a supportive team.