High Performing Automotive Service Advisor

Joe's Auto Repair; Longwood (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Job summary

Joe's Auto Repair in Longwood, Florida, is looking for a service advisor to manage customer experiences from drop-off to delivery, ensuring smooth communication between customers and technicians. The ideal candidate should possess strong communication skills, some sales experience, and basic automotive knowledge. Competitive base salary with performance bonuses, paid time off, and growth opportunities in a supportive environment are part of the benefits offered.

Qualifications

• Service advisor experience preferred.
• Sales experience is a big plus.
• Basic automotive knowledge required.

Responsibilities

• Managing the customer experience from drop-off to delivery.
• Answering phones and turning calls into appointments.
• Building and presenting estimates.
• Selling needed work with integrity.
• Communicating with technicians and controlling workflow.
• Keeping every vehicle moving—no stalled jobs.
• Updating customers consistently.

Skills

Strong communication skills

Ability to sell without being pushy

Organized and detail-oriented

Handle pressure and multitask

Work well with technicians

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development

What you'll be responsible for

• Managing the customer experience from drop‑off to delivery
• Answering phones and turning calls into appointments
• Building and presenting estimates
• Selling needed work with integrity
• Communicating with technicians and controlling workflow
• Keeping every vehicle moving—no stalled jobs
• Updating customers consistently

What we expect

• Strong communication skills (this is #1)
• Ability to sell without being pushy
• Organized and detail-oriented
• Can handle pressure and multitask
• Takes responsibility and takes the lead
• Works well with technicians and leads the front of the shop

Automotive experience

• Service advisor experience preferred
• Sales experience is a big plus
• Must have some basic automotive knowledge

Pay & benefits

• Competitive base + performance bonuses
• Paid time off
• Paid holidays
• Ongoing training (we invest in our people)
• Growth opportunities in a growing company

Our hours

Monday–Friday 8:00 AM – 5:00 PM

No weekends

About us

• Honesty & integrity
• Accuracy and efficiency
• Strong customer experience
• Continuous growth and training

Who this is perfect for

• Top‑performing service advisors
• Sales‑driven professionals
• People who want to grow into management