Automotive Service Advisor

Georgica Auto; Auburn (WA); Vor Ort; USD 50.000 - 80.000; Vollzeit

Zusammenfassung

Auburn Toyota Subaru is hiring an Automotive Service Advisor in Auburn, WA. You will deliver exceptional customer service, manage service orders, and guide customers through solutions and options. A sign-on bonus of $2,500 is offered after 90 days, with growth opportunities in a dynamic dealership environment.

The role emphasizes problem solving, strong communication, and teamwork to ensure high customer satisfaction and a smooth service experience for every guest.

Qualifikationen

• Valid driver’s license with a 3-year clean driving record.
• Organized and friendly personality.
• Time management skills.
• Exceptional communication skills.
• Professional, well-groomed appearance.
• Proven track record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team oriented and self-motivated.
• Ability to work with little supervision.

Aufgaben

• Manage service orders and ensure a smooth drive-lane experience.
• Address customer inquiries over the phone and in person with professionalism.
• Communicate technical solutions and options clearly to customers.
• Provide concierge-level service to leave customers with a positive impression.

Kenntnisse

Customer service

Sales experience

Communication

Time management

Tools

CDK

Jobbeschreibung

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Exciting Opportunity: Join Us as an Automotive Service Advisor!

Are you passionate about delivering top-notch customer service and have a knack for problem-solving? We’re looking for dynamic individuals to join our team as Automotive Service Advisors. This is your chance to make a significant impact while advancing your career in the automotive industry!

Position: Automotive Service Advisor
Location: Auburn Toyota Subaru
Potential Compensation: $50,000 - $80,000 annually

Sign on Bonus: $2,500 after working 90 days.

Your Role:

Customer-Centric Service: Provide exceptional service by managing service orders and ensuring a smooth drive lane experience. Address customer inquiries with professionalism and efficiency, both over the phone and in person while maintaining high customer satisfaction scores.

Concierge Support: Take ownership of the customer experience, going above and beyond to ensure every customer leaves with a positive impression.

Technical Expertise: Assist in answering technical questions and utilize your knowledge to effectively communicate solutions and options to customers.

What We’re Looking For:

Service Excellence: Proven track record in service and sales, with a strong focus on achieving high customer satisfaction results.

Skills and Experience: Valid driver’s license with a clean driving record, organized and exceptional communication skills. Experience with CDK is a plus.

Professionalism: Well-groomed appearance and a commitment to maintaining company standards and compliance with applicable laws.

Self-Motivation: Ability to work independently with little supervision while managing time effectively and contributing positively to a team-oriented environment.

Why You’ll Love Working With Us:

Competitive Salary & Benefits

Dynamic Work Environment: Work in a vibrant dealership where your skills and enthusiasm are valued and rewarded.

Growth Opportunities: Receive support and training to help you excel in your role and advance your career.

Ready to Drive Your Career Forward?

Requirements

Requirements for Automotive Service Advisor:

• Valid driver’s license, along with a three year clean driving record
• Organized and friendly personality
• Time management skills
• Exceptional communication skills
• Professional, well-groomed personal appearance
• Proven track record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision