Automotive Sales BDC — AI-Driven Outreach

North Brothers Ford, Inc.; Westland (MI); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

North Brothers Ford, Inc. is seeking energetic individuals to join our Call Center Sales Team in Michigan.

This role offers hands-on experience in retail automotive, a supportive training environment, and clear opportunities for advancement within the dealership group. Responsibilities include handling customer calls, managing AI-driven dashboards, and maintaining CRM records while supporting general office duties.

Formación

• At least one prior role with strong customer service experience.
• Experience with AI software or tools is preferred.
• Willing to undergo a pre-employment background check and drug screen.

Responsabilidades

• Answer customer calls and set up sales appointments.
• Fully monitor and manage the AI tool for BDC dashboards.
• Respond quickly to internet, phone and live chat inquiries using scripts and templates.
• Follow up with leads not ready to convert or no-shows.
• Utilize CRM tracking system daily.
• Perform office duties including filing and organizing documents.

Conocimientos

Customer service

AI software usage

CRM software

Team collaboration

Herramientas

CRM system

AI monitoring tool

Descripción del empleo

North Brothers Ford, Inc. is seeking energetic individuals to join our Call Center Sales Team in Michigan.

This role offers hands-on experience in retail automotive, a supportive training environment, and clear opportunities for advancement within the dealership group. Responsibilities include handling customer calls, managing AI-driven dashboards, and maintaining CRM records while supporting general office duties.