Automotive Sales Appointment Specialist

Anderson Automotive Group; Greenville (SC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

5-day work weeks

Closed Sundays

Flexible Saturday shifts

Training provided

Competitive base + bonus

401k with company match

Health benefits

Paid time off

Employee discounts

Job summary

Anderson Automotive Group in Greenville is seeking a Business Development Coordinator to serve as the first contact for internet leads, set appointments, and support the sales team. No automotive experience is required as training is provided.

The role emphasizes customer service, teamwork, and proactive follow-up with leads. The position offers a base compensation plan with performance bonuses and opportunities for career growth within a supportive, family-like culture.

Qualifications

• Prior customer service experience
• Excellent teamwork skills
• Positive and hardworking demeanor
• Strong computer skills with the ability to use computer software
• Eagerness to improve and collaborative attitude
• Time management skills
• Strong listening skills with ability to build rapport with others
• Organizational skills
• Valid Driver’s license with acceptable motor vehicle record
• High school diploma or equivalent

Responsibilities

• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
• Provide customers with product information and direct them to appropriate dealership resources
• Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily
• Walking the lot to stay up to date on inventory
• Assisting with getting vehicles fueled up and over to our detail departments

Skills

Customer service

Teamwork

Positive attitude

Computer skills

Time management

Active listening

Organizational skills

Driver's license

Education

High school diploma or equivalent

Tools

CRM software

Job description

Anderson Automotive Group in Greenville is seeking a Business Development Coordinator to serve as the first contact for internet leads, set appointments, and support the sales team. No automotive experience is required as training is provided.

The role emphasizes customer service, teamwork, and proactive follow-up with leads. The position offers a base compensation plan with performance bonuses and opportunities for career growth within a supportive, family-like culture.