Automotive BDC & Appointment Specialist - Training Provided

Toyota of Cape Coral; Greenville (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

Fred Anderson Kia of Greenville is seeking a Business Development Coordinator to handle internet leads, answer customer questions, and schedule appointments with our sales team. This full-time role emphasizes delivering outstanding customer service in a fast-paced dealership setting.

Training is provided, no prior automotive experience is required, and the position offers a base plus bonus structure. Expect a 5-day work week with Saturdays as needed and opportunities for growth within the

Qualifications

• Prior customer service experience.
• Strong teamwork and communication.
• Ability to manage time and organize tasks.
• Keen to learn and grow in automotive sales.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond to internet, phone, and live chat inquiries using scripts.
• Follow up with leads for 90 days and no-shows.
• Provide customers with product information and direct them to dealership resources.
• Use CRM daily.
• Walk the lot to stay updated on inventory.

Skills

Customer service

Teamwork

Time management

Active listening

Organizational skills

Positive attitude

Education

High school diploma or equivalent

Tools

CRM software

Job description

Fred Anderson Kia of Greenville is seeking a Business Development Coordinator to handle internet leads, answer customer questions, and schedule appointments with our sales team. This full-time role emphasizes delivering outstanding customer service in a fast-paced dealership setting.

Training is provided, no prior automotive experience is required, and the position offers a base plus bonus structure. Expect a 5-day work week with Saturdays as needed and opportunities for growth within the