BMW Tech Concierge: Customer Experience Pro

Chapman Bell Rd. Mazda

Phoenix (AZ)

Presencial

USD 26.000 - 32.000

Jornada completa

Hace 5 días

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Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

Supportive, team-oriented workplace

Employee discounts

Volunteer opportunities

Wellness programs

Closed on Sundays

Descripción de la vacante

Chapman BMW on Camelback in Phoenix is hiring a BMW Genius to provide an exceptional client experience through product expertise, customer support, and brand representation. This role suits a customer-service pro who can quickly learn and explain new BMW technology.

You will greet clients in sales and service, explain features, assist with test drives and deliveries, and stay current on BMW products. A valid AZ driver's license and strong communication skills are required, with Sundays closed in

Formación

1+ year of customer service experience
Ability to learn new vehicle technology and explain features clearly
Positive attitude and strong interpersonal skills
Comfort with computers, tablets, and dealership systems

Responsabilidades

Greet clients in sales and service and introduce BMW Genius services
Explain vehicle features, technology, and product information to clients
Assist the sales team with test drives and vehicle deliveries
Communicate appointments, vehicle deliveries, and scheduling updates with sales staff
Educate clients and dealership teams on new BMW products, features, and accessories
Follow up with new owners to ensure satisfaction and answer questions
Stay current on BMW technology, features, and competitor products