BMW Product Expert & Customer Experience Advocate

Passport Auto Group; Suitland (MD); Hybride; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

PTO

Holidays

Résumé du poste

Passport Auto Group is seeking a BMW Genius to share passion for the BMW brand and technology with customers in our Maryland dealership. You will combine product expertise with strong people skills to explain features in non-technical terms and create a positive car‑shopping experience.

The role offers on-site work with a salary range of 40k–55k in the first year, plus health, dental, vision, 401k, PTO, holidays, and disability coverage.

Qualifications

• Strong enthusiasm for the BMW brand and technology.
• Ability to explain complex features in non-technical terms.
• Excellent customer interaction and showroom presence.
• Willingness to participate in ongoing training.

Responsabilités

• Greet customers and qualify needs in the showroom.
• Explain BMW features and benefits in clear terms.
• Assist customers through the buying journey and schedule test drives.
• Provide a positive, high-energy customer experience.

Connaissances

Customer-focused

Product knowledge

Communication

Interpersonal skills

Technology enthusiasm

Description du poste

Passport Auto Group is seeking a BMW Genius to share passion for the BMW brand and technology with customers in our Maryland dealership. You will combine product expertise with strong people skills to explain features in non-technical terms and create a positive car‑shopping experience.

The role offers on-site work with a salary range of 40k–55k in the first year, plus health, dental, vision, 401k, PTO, holidays, and disability coverage.