Automotive Parts Specialist — Service & Solutions

O'Reilly Auto Parts; Aliso Viejo (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401k from Day One

Medical Insurance

Dental Insurance

Vision Insurance

Wellbeing Programs

Job summary

O'Reilly Auto Parts is seeking a customer-focused associate to warmly greet walk‑in customers, help them select parts, and process purchases. You will answer phone calls, look up parts and prices, and promote related items while maintaining accurate cash handling.

The role includes stock duties and basic store maintenance. The position emphasizes excellent service, the ability to multitask between customers in person and on the phone, and familiarity with automotive parts.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist installers and professional customers as needed.
• Answer store calls, lookup parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Speed and accuracy

Job description

O'Reilly Auto Parts is seeking a customer-focused associate to warmly greet walk‑in customers, help them select parts, and process purchases. You will answer phone calls, look up parts and prices, and promote related items while maintaining accurate cash handling.

The role includes stock duties and basic store maintenance. The position emphasizes excellent service, the ability to multitask between customers in person and on the phone, and familiarity with automotive parts.