Automotive Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Opp (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision insurance

Paid time off

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. You will support management, follow customer service programs, greet customers, and assist with parts lookup and pricing.

Responsibilities include handling cash, returns, and exchanges, addressing complaints, and performing daily store operations and in-store services as needed. A driver duty may be required occasionally.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Assist professional customers and support store management.
• Answer phones, look up parts, quote prices, and promote related items.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. You will support management, follow customer service programs, greet customers, and assist with parts lookup and pricing.

Responsibilities include handling cash, returns, and exchanges, addressing complaints, and performing daily store operations and in-store services as needed. A driver duty may be required occasionally.