Automotive Parts & Service Specialist

O'Reilly Auto Parts; Forsyth (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management in executing tasks. You will promote customer service programs, greet customers, and help them select merchandise while maintaining accuracy in cash handling and daily operations.

The role includes supporting professional customers, processing payments, handling exchanges/returns, resolving complaints, stocking shelves, and performing daily store tasks

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and walk-in customers in a friendly manner and assist with merchandise selection.
• Support managers and installer service specialists with professional customers as needed.
• Handle cash transactions, process returns/exchanges, and maintain the cash drawer securely.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management in executing tasks. You will promote customer service programs, greet customers, and help them select merchandise while maintaining accuracy in cash handling and daily operations.

The role includes supporting professional customers, processing payments, handling exchanges/returns, resolving complaints, stocking shelves, and performing daily store tasks