Automotive Parts Specialist | Customer Service Pro

O'Reilly Auto Parts; Crestwood (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management with assigned tasks.

You will greet customers, assist in merchandise selection, process exchanges and returns, handle cash and card transactions, and help with daily store operations. A focus on friendly service and quick part lookups is essential.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist in selecting merchandise.
• Provide service to professional customers as needed and directed.
• Answer store calls, look up parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management with assigned tasks.

You will greet customers, assist in merchandise selection, process exchanges and returns, handle cash and card transactions, and help with daily store operations. A focus on friendly service and quick part lookups is essential.