Automotive Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Grandview (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k starting day one

Medical/Dental/Vision

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with assigned tasks. The role emphasizes greeting customers, assisting with merchandise selection, and maintaining accuracy in cash handling and transactions.

Responsibilities include supporting professional customers, executing training, answering store calls, processing exchanges, and performing in-store services as allowed by state law.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet retail/walk-in customers and assist their merchandise selections.
• Assist managers and/or installer service specialists for professional customers as needed.
• Provide excellent service to customers calling the store by answering calls and quoting prices.

Skills

Customer service

Multitasking

Attention to detail

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with assigned tasks. The role emphasizes greeting customers, assisting with merchandise selection, and maintaining accuracy in cash handling and transactions.

Responsibilities include supporting professional customers, executing training, answering store calls, processing exchanges, and performing in-store services as allowed by state law.