Auto Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Clover (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Stock Purchase Plan

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and responsibilities, with emphasis on cash handling, returns, and customer queries.

Responsibilities include greeting customers, assisting with merchandise selection, answering phone inquiries, and executing store operations such as stock updates and policy-compliant transactions.

Qualifications

• Excellent customer service, friendly demeanor, and ability to assist retail and installer customers.
• Must multitask, handling customers in-store and on the phone.
• Basic math for cash handling and making change.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management and installers as needed.
• Handle cash drawer, payments, and card transactions according to policy.

Skills

Customer service

Multitasking

Phone support

Education

High School Diploma

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and responsibilities, with emphasis on cash handling, returns, and customer queries.

Responsibilities include greeting customers, assisting with merchandise selection, answering phone inquiries, and executing store operations such as stock updates and policy-compliant transactions.