Automotive Parts Concierge

USA GPC Genuine Parts Company; East Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K

Career growth

Job summary

USA GPC Genuine Parts Company is seeking a NAPA Counter Sales associate to greet customers, provide automotive parts knowledge, and deliver friendly service at the counter and over the phone. You will use computer systems, cash register, and catalog tools to assist customers and support team members.

This role requires a high school diploma or GED, a valid driver’s license, and excellent communication skills. Growth opportunities and a team‑oriented environment are highlighted by the store.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong verbal and written communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person or over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Engage customers to deliver a positive consumer experience at the counter.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Support store operations and ensure accurate order fulfillment and service.

Skills

Strong communication

Customer-focused

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

USA GPC Genuine Parts Company is seeking a NAPA Counter Sales associate to greet customers, provide automotive parts knowledge, and deliver friendly service at the counter and over the phone. You will use computer systems, cash register, and catalog tools to assist customers and support team members.

This role requires a high school diploma or GED, a valid driver’s license, and excellent communication skills. Growth opportunities and a team‑oriented environment are highlighted by the store.