Auto Parts Counter Specialist

USA GPC Genuine Parts Company; United States; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Awesome people and brand

Competitive Pay

Outstanding health benefits and 401K

Stable company.

Fortune 200 with a “family” feel

Culture of promotion from within

Job summary

Genuine Parts Company (GPC) is seeking a NAPA Counter Sales associate to greet customers at the counter, answer auto parts questions, and provide friendly service in our fast-paced retail stores. You will use your parts knowledge to assist customers and teammates alike, delivering a positive consumer experience.

The role emphasizes strong communication, willingness to learn, and a hands-on approach to helping retail and wholesale customers with auto parts and service questions.

Qualifications

• Genuinely enjoy helping customers with auto parts and service questions.
• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person or over the phone.
• Use parts knowledge to assist team members in answering questions for customers.
• Deliver outstanding customer care and positive store experiences.
• Engage with customers to create a positive consumer experience in a fast-paced store.

Skills

Customer service

Communication

Listening

Fast-paced environment

Education

High School Diploma or GED

Technical or Trade school courses or degree

Job description

Genuine Parts Company (GPC) is seeking a NAPA Counter Sales associate to greet customers at the counter, answer auto parts questions, and provide friendly service in our fast-paced retail stores. You will use your parts knowledge to assist customers and teammates alike, delivering a positive consumer experience.

The role emphasizes strong communication, willingness to learn, and a hands-on approach to helping retail and wholesale customers with auto parts and service questions.