Auto Parts Counter Specialist – Customer Focus & Growth

USA GPC Genuine Parts Company; Hawaii; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

USA GPC Genuine Parts Company seeks a friendly NAPA Counter Sales associate to greet customers, answer parts questions, and provide exceptional service at our retail store counter. You will leverage automotive parts knowledge to assist customers and teammates, supporting a positive shopping experience.

The role emphasizes helping customers, learning automotive products, and contributing to a team-driven, high-energy environment in a busy retail setting.

Qualifications

• Genuinely enjoy helping retail and wholesale customers with auto parts and service questions.
• Background in automotive parts or hands-on auto repair is preferred but not required.
• Willingness to learn all things automotive and grow within the company.

Responsibilities

• Provide auto parts answers and solutions for customers in person at the counter/over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Deliver outstanding customer care and positive in-store experiences.
• Bring customer focus and high energy to a fast-paced store.
• Welcome customers and engage to provide a positive consumer experience.

Skills

Parts knowledge

Customer service

Communication

Team player

Education

High School Diploma or GED

Tools

POS system

Job description

USA GPC Genuine Parts Company seeks a friendly NAPA Counter Sales associate to greet customers, answer parts questions, and provide exceptional service at our retail store counter. You will leverage automotive parts knowledge to assist customers and teammates, supporting a positive shopping experience.

The role emphasizes helping customers, learning automotive products, and contributing to a team-driven, high-energy environment in a busy retail setting.