Automotive Internet Sales Specialist

Ciocca Automotive Group; West Chester (Chester County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(K) retirement plan

PTO and holidays

Medical/dental/vision insurance

On the job training

Advancement opportunities

Employee discounts

Job summary

Faulkner Buick/GMC of West Chester is seeking an energetic call center professional to join our growing team. You’ll engage customers, schedule appointments, and support sales and service while pursuing career and financial goals in a supportive environment.

We offer full-time employment with a comprehensive benefits package, on-the-job training, and opportunities for advancement within the Ciocca Automotive Family in a collaborative, equal-opportunity workplace.

Qualifications

• Minimum one year in a customer service-related role.
• Strong computer and phone skills.
• Valid driver's license and clean driving record.
• Bilingual abilities are a plus.

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Phone skills

Computer skills

Bilingual

Job description

Faulkner Buick/GMC of West Chester is seeking an energetic call center professional to join our growing team. You’ll engage customers, schedule appointments, and support sales and service while pursuing career and financial goals in a supportive environment.

We offer full-time employment with a comprehensive benefits package, on-the-job training, and opportunities for advancement within the Ciocca Automotive Family in a collaborative, equal-opportunity workplace.